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consumer behavior
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Behavioral Consumer Theory
1964 - 1997
During 1964-1997, consumer research increasingly integrated cognitive information processing with hedonic and experiential dimensions, recognizing that judgments arise from knowledge, prior experience, information search, and affective responses. Advertising and persuasion studies highlighted how involvement shapes central versus peripheral processing, with affective cues and belief mediators guiding attitudes and choices. Risk, uncertainty, and economic framing emerged as critical drivers, linking perceived risk, information handling, mental accounting, and price/quality cues to decisions.
• Information processing and cognitive decision models in consumer behavior describe how knowledge, prior experience, and information-processing rules shape judgments and choices across several studies [1], [10], [3], [20].
• Hedonic/experiential consumption emphasizes multisensory, fantasy and affective aspects of product use, linking emotional experience to motivation, satisfaction and advertising effects [2], [7], [9].
• Advertising/persuasion research highlights central vs peripheral routes modulated by involvement, with affective cues and belief mediators shaping attitudes [8], [9], [5], [19].
• Risk, uncertainty, and economic framing guide decisions through perceived risk, information handling, mental accounting, and price/quality cues [18], [4], [11], [17], [12].
Trust, Value, and Adoption
1998 - 2004
Trust-Driven Online Consumption
2005 - 2010
Online Consumer Experience Paradigm
2011 - 2017
Digital Green Purchasing
2018 - 2024